FAQ
Frequently Asked Questions (FAQ)
Welcome to the AirBoosted Store FAQ! Below you’ll find answers to the most common questions about our products, orders, and services.
🛒 Orders & Shipping
Q: How long does delivery take?
A: Standard delivery takes 7–10 business days, depending on your location. You’ll receive a tracking number via email once your order has shipped.
Q: Do you offer free shipping?
A: Yes! We offer free worldwide shipping on all orders.
Q: Can I change or cancel my order after placing it?
A: If your order hasn’t been shipped yet, you can contact us within 12 hours to modify or cancel it. After that, your order may already be in transit.
Q: How can I track my package?
A: Once your order is dispatched, you’ll receive a tracking link via email. You can also check tracking updates directly on our website under “Track My Order.”
💨 Products & Usage
Q: What kind of products does AirBoosted sell?
A: We specialize in cordless air dusters, cleaning tools, and air-powered devices designed for electronics, cars, and home use.
Q: How long does the battery last on one charge?
A: Our air dusters feature a ternary lithium battery that provides up to 30 minutes of continuous use per charge.
Q: How long does it take to recharge the device?
A: Charging takes approximately 2.5 hours via a Type-C USB cable.
Q: Can I use the air duster for cleaning my PC or camera?
A: Absolutely! It’s safe for electronics, cameras, keyboards, and delicate components — just avoid direct contact with moisture.
💳 Payments
Q: What payment methods do you accept?
A: We accept PayPal, Visa, Mastercard, Maestro, Apple Pay, and Google Pay for secure and convenient checkout.
Q: Is my payment information secure?
A: Yes, we use SSL encryption and secure payment gateways to ensure your personal data is always protected.
🔁 Returns & Refunds
Q: What is your return policy?
A: We offer a 30-day return policy. If you’re not completely satisfied with your purchase, contact us at support@airboosted.com to initiate a return or exchange.
Q: How long does it take to receive a refund?
A: Once your returned item is inspected and approved, refunds are processed within 5–7 business days.
🧰 Support & Contact
Q: How can I contact your customer service team?
A: You can reach us anytime at support@airboosted.com. Our team responds to all inquiries within 24 hours (Monday–Friday).
Q: Do you offer support in multiple languages?
A: Our support team currently provides assistance in English, with more languages coming soon.
⚡ Tip:
For the fastest response, include your order number and email address used during checkout when contacting our support team.
